Real-Time Measurements Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions.
Live Person's proprietary Meaningful Connection Score™ (MCS) delivers this, so agents and managers can take action and improve relationships.
We have both group support and 1-on-1 support chat for breakups.
Digital Connections Give consumers a continuous connection to your brand from their smartphone.
Now, they can all focus on generating new leads or sales, with the ready-to-use integration with Virtual Chat feature.
Analyze in real time Key Performance Indicators (KPIs) including: Agents’ performance, by person, time, skills; Case volume & type; Case resolution volume; Interaction volume; Response time; Performance – conversions (Online sales performance); Sales scripts performance; Chat invitations vs.Yahoo Messenger also allows users to access Yahoo Chat Rooms.As of December 14, 2012, all public chat rooms on Yahoo Messenger have been shut down as part of a series of features being changed/added/deleted.Joining our Breakup Chat Room with 7 Cups of Tea listeners is a great way to express your feelings and process how the end of your relationship is affecting you.Our listeners are trained in active listening and are eager to connect with you through meaningful dialogue.Nice-to-operate agent’s Console with instant access to Canned Responses.